Account Support Representative

Our client is a leader within Native Advertising and Digital Marketing and is looking for an Account Support Representative to join their team!

Responsibilities & Qualifications:

• Provide customer service to advertiser and publisher clients
• Answer incoming calls, chats and emails from clients
• Ensure client needs are met and upsell company products and features
• Develop and maintain relationships with accounts
• Drive customer retention
• Assist in on-boarding new clients
• 1+ years online performance marketing
• Experience within customer service and account services
• Proactive thinker
• Ability to problem solve
• Excellent written and verbal communication skills