Retail

Fulltime
06-08-2018
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Job# 27553 BH# 344708
Contact# 5240580

Assistant General Manager- Hollywood/Weho, CA

Seeking a well Networked Rockstar for an Assistant General Manager role for our client's NEW Hollywood location opening soon. Our client is a creative and social workspace environment.

This role will help the General Manager lead, manage and motivate a team to deliver the brand & vision. Run an efficient, commercial, and profitable operation. And to always keep the member's best interest at heart by delivering exceptional levels of member experience. 

DELIVERABLES
-     Take responsibility  for ensuring full Studio & Roaming membership
-     Ensure the site is hitting operational budgetary targets
-     Support the GM to develop new opportunities for revenue within the site
-     Recruit, retain and motivate an effective team on the ground
-     Ensure the site is an example of excellence via: member experience, facilities, studio management, marketing / events
-     Carry out bi-annual member satisfaction surveys and feedback results
-    Troubleshoot issues effectively and commercially; balance aesthetic  & brand considerations, with viable commercial and long-term solutions 

KPI'S
-    Will be linked to overall business strategy  & growth targets, site specific studio and roaming membership sales, and the measurement  of site operational efficiency

SKILLS
-     Strategic and intelligent in thought and approach
-    Operational expert; Facilities, Membership, Customer Service, Marketing - able to troubleshoot in all areas & manage specialist teams
-     Commercially & operationally  driven
-     Politically astute; good at reading people and situations
-     Diplomatic and considered in management style
-     Confidence to challenge where necessary
-     Growth mindset; a willingness to learn, and take both constructive criticism and advice
-     Decisive, but fair
-     Persuasive & articulate;  an excellent communicator

Must have both Management experience and Sales experience