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Job# 33266 BH# 375529
Contact# 5484419

Assistant Manager, Operations

Key Responsibilities:

•    Inventory planning and maintain metrics such as stock-ins, turnover, and flow
•    Payroll and schedule management 
•    Management of in store operation / Store opening and closing procedures 
•    Regularly review company’s email and other communication tools 
•    Ensure an outstanding customer experience 

Experience, Education and Designations:
•    3-5 years retail management Experience
•    Experience working with affluent and luxury brands is an asset
•    Previous Flagship or high-volume traffic experience is an asset
•    Experience in maintaining operational excellence in retail stores (payroll, shrink management, inventory management, etc.)
•    Payroll and expense management

Knowledge, Skills and Attributes:
•    Inventory, Scheduling and Payroll management 
•    Solid understanding of retail math and using analytics in a business environment 
•    Operations expert- driving performance through internal KPI’s
•    Analytical driver with keen attention to detail 
•    Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
•    Strong time management, organizational skills, ability to multi-task in a fast-paced environment
•    Advanced skills in Microsoft Office; specifically, Word and Excel

•    Hours: This position is a critical leader as she/he is responsible for customer and employee experience.  This position will be required to be available based on the needs of the business.   Weekends are a key part of the business and most weekends will require the Assistant Manager for at least 1 weekend day.  In the early days of opening stores, peak and holiday business, nights and weekends will be required regularly.

•    Typical workday: The Assistant Manager will be a leader on the selling floor.  A typical day will involve reviewing store and brand ambassador, operations performance metrics, while the balance will be spent meeting with the Store Leadership Team and coaching to the KPI’s. Most of this time is spent on the floor and on your feet.