Development Tech

Freelance
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Job# 33477 BH# 374582
Contact# 5939771

Business Analyst

Client Overview:

Our client is an iconic digital platform connecting individuals across the globe. Their innovative, creative, and integrated approach distinguishes them as a leader in the industry.

Position Overview:

As the Business Analyst, you would improve operational processes across the company’s sales and service teams and spearhead tools improvement projects.

Responsibilities:

• Improve operational processes across the company’s sales and service teams and spearhead tools improvement projects

• Take a structured and consultative approach to deliver and communicate succinct and well-articulated business requirements

• Become an expert at driving improvements in the company’s tools ecosystem focused on Salesforce system

• Scale solutions through process improvements, manage Salesforce and Service Cloud enhancements and training materials

Key Qualifications:

• Bachelor’s degree

• 2+ years of experience using Salesforce
• Strong analytical skills

• Ability to meet rigorous deadlines and balance multiple priorities while maintaining high levels of productivity and detail orientation

• Excellent written and verbal communication skills