Administrative

Freelance
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Job# 23081 BH# 319016
Contact# 5831746

Client  Services Representative

Leading Healthcare company based in Orange County is currently looking for a Client  Services Representative to join their team!


JOB RESPONSIBILITIES : 

  • Provide general administrative and clerical support 
  • Customer service correspondence with patients, sales representatives, and physicians 
  • Answer and redirect incoming calls to appropriate staff 
  • Data entry as needed 
  • Book travel airfare and accommodations for sales staff 
  • Learn all facets of the company and general operational intricacies 
  • Troubleshoot problems and answer inquiries for clients 
  • Learn all software’s utilized in the company (CRM, ABS, LIMs) 
  • Perform cross departmental duties as needed (g. simple billing functions, etc.) 
  • Assist with administrative lab tasks 
  • Work with biohazardous samples as needed; training will be provided samples are contained no direct contact with specimen, only containers. 
  • Maintain HIPAA compliance 


QUALIFICATIONS: 

  • High School Diploma or GED 
  • 2+ years customer service experience 
  • PC literacy & proficiency with MS Office Suite 
  • Critical thinking and problem solving skills 
  • Excellent organizational skills 
  • Strong communication skills and phone etiquette 
  • Experience in medical industry preferred