Client Solutions Manager
We need a customer service-oriented professional to fill the position of Client Solutions Manager with our client in the social media industry. They are a Fortune 500 Company and rated one of the most desirable companies to work for in the world!
•BA/BS degree preferred
•3+ years experience in digital media industry preferred
•Ability to communicate, collaborate and work effectively on a team
•High intellectual curiosity and hunger to learn in ambiguous environment
•Proven ability to be able to manage multiple work streams at a time with high attention to detail •Advanced Excel skills and experience working with data preferred
•Strong passion for problem solving and customer service
•Provide answers to product questions and assist in product/tools education
•Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
•Identify optimization opportunities
•Manage account creation process
•Submit and manage operational requests
This is a 6-month contact position.