Digital

Freelance
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Job# 18260 BH# 292133
Contact# 5932278

Client Solutions Manager


We need a customer service-oriented professional to fill the position of Client Solutions Manager with our client in the social media industry. They are a Fortune 500 Company and rated one of the most desirable companies to work for in the world!


 


Requirements:


•BA/BS degree preferred


•3+ years experience in digital media industry preferred


•Ability to communicate, collaborate and work effectively on a team


•High intellectual curiosity and hunger to learn in ambiguous environment


•Proven ability to be able to manage multiple work streams at a time with high attention to detail •Advanced Excel skills and experience working with data preferred


•Strong passion for problem solving and customer service


 


Responsibilities:


•Provide answers to product questions and assist in product/tools education


•Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process


•Identify optimization opportunities


•Manage account creation process


•Submit and manage operational requests



This is a 6-month contact position.