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Job# 36776
Contact# 5264184

Creative Resource Manager

Client Overview:

Our client is a premier communications agency presenting unparalleled strategic solutions for an extensive portfolio of top brands. Their innovative, on-trend, and modern approach distinguishes them at the forefront of the industry


Resource Manager Overview: 


As the Resource Manager your responsibilities include the management, fulfillment, and reporting of day-to-day staffing request, while maintaining team and account utilization targets. 


Resource Manager Responsibilities: 

·       Deliver high quality staffing solutions promptly

·       Effectively balance multiple high-priority assignments as well as pool and utilize resources from multiple offices

·       Build strong partnership/network relationships across the business to provide the highest levels of customer service

·       Initiate staffing requests for both full time and contracting resources

·       Collaborate with discipline leads to ensure target utilization of regions and offer career development opportunities

·       Contribute to reporting for utilization trends and forecasts

·       Effectively facilitate the administrative activities of the Staffing Operations team including employee maintenance such as time off updates, training and professional development, and promoting a positive working environment

·       Ensure proper personnel status notifications are relayed to project and functional managers through the approved protocols

·       Promote smooth workflow and communication between departments
Analyze and communicate availability levels for all departments

·       Assist staff members with career development by coordinating individual development plans, coaching and mentoring

·       Maintain an inventory of core competency skills and track individual skills by proficiency, frequency and context of use

·       On-board new hires by preparing them for new assignments by providing project-specific guidance, familiarization, and training 


Resource Manager Qualifications: 

·      1-2 years of experience as a Staffing Manager (or Digital Project Manager) working with creatives in a consulting or agency environment with rapidly changing project needs

·      Knowledge of interactive marketing projects and staffing requirements (creative, user experience, media, technology, strategy, project management)

·      Detail-oriented working style

·      Service-oriented attitude (flexible, personable, approachable)

·      Strong communication, negotiation and leadership skills

·      Ability to prioritize workload and delegate to other operations team members

·      Ability to provide and receive feedback in a constructive manner

·       Strong organizational awareness and change management skills