Customer Care Coordinator

Growing high end beauty brand is looking a Customer Care Coordinator to join their team! The ideal candidate will be a customer service pro with strong communicatio0n skills and a passion for assisting customers.

Key Responsibilities & Qualifications:

• Consistently strive to exceed customer’s expectations by providing a superior level of customer service
• Assist customers in placing, tracking or returning orders
• Assist customers by providing information on products
• Respond to customer inquiries via phone, email and chat
• Continuously maintain a problem-solving mentality
• Proficiency with Microsoft Office Suite
• Strong written and verbal communication skills
• Ability to prioritize work and ever-changing needs
• 2+ years Customer Service experience, ideally with a high-end brand