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Job# 37399 BH# 394468
Contact# 5082487

Customer Experience Associate

Great Lifestyle Brand is seeking remote Customer Experience Associates.

Candidate Profile

  • Must be customer service minded and want to go above and beyond to provide great service to everyone they speak with
  • Looking for someone who has experience working in the online/eCommerce retail space
  • Able to field a high volume of calls from customers who are wanting to place an order, having trouble with the website, acquiring about promo codes, and online return or exchange.
  • Call center experience is a plus
  • Able to multitask speaking with customer and place an order in another system simultaneously.
  • Someone who has worked in an industry that has a tangible product; something that is purchased online and sent through the mail.
  • Need someone who can understand product purchases and guide a consumer through the order and shipment process.
  • ZenDesk, FreshDesk or CRM experience is required.

Looking to start ASAP. Please send resume to be considered.