Customer Experience Associate
Great Lifestyle Brand is seeking remote Customer Experience Associates.
- Must be customer service minded and want to go above and beyond to provide great service to everyone they speak with
- Looking for someone who has experience working in the online/eCommerce retail space
- Able to field a high volume of calls from customers who are wanting to place an order, having trouble with the website, acquiring about promo codes, and online return or exchange.
- Call center experience is a plus
- Able to multitask speaking with customer and place an order in another system simultaneously.
- Someone who has worked in an industry that has a tangible product; something that is purchased online and sent through the mail.
- Need someone who can understand product purchases and guide a consumer through the order and shipment process.
- ZenDesk, FreshDesk or CRM experience is required.
Looking to start ASAP. Please send resume to be considered.