Fashion

Freelance
08-08-2017
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Job# 24670 BH# 328472
Contact# 5609334

Customer Insights Junior Analyst

Client Overview: 

Our client is an international luxury fashion brand, offering apparel, jewelry, shoes, watches, and accessories for women, men, and children. Their iconic, glamorous, and fashion forward approach attracts A-list celebrities and stylish individuals alike.

 

Position Overview:

In this role, you would analyze client behavior and demographics to develop strategic communication plans. You would also manage enhancing customer acquisition and retention and maintaining long-term client relationships.

Responsibilities:

• Perform reporting and data downloads from global database platform; extract and manipulate data exports
• Support cross-functional team members by utilizing database platform; assist with customer insights requests received via the internal portal

• Streamline new and existing reports and procedures; troubleshoot current and potential future system issues

• Help complete ad-hoc analysis requests from senior management, merchandising, stores, and special events

• Analyze big data and share feedback; provide weekly and monthly standard reporting 

• Assist with general reporting and KPI inquiries from team members

 

Key Qualifications:

• Bachelor’s degree in quantitative field or equivalent analytical work experience 
• Strong interest in luxury fashion sector 
• Experience with analyzing large amounts of data from multiple sources; experience with database management systems preferred

• Advanced proficiency with Microsoft Office Excel and PowerPoint