Retail

Fulltime
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Job# 20382
Contact# 5974746

Customer Service Associate

Company Overview:

Our client is a leading lifestyle brand. They carry aplethora of designers both classic and modern that will appeal to a wide rangeof clientele. They believe in seeking talented creative people with a passionand entrepreneurial spirit who enjoy the fast paced, exciting world of retail.When you join the family, you are now a part of an organization deeplycommitted to giving back to the communities near and afar. 

Position Overview:

In this role you be responsible for driving the sales growth and providingtheir customers with world-class customer service.

Responsibilities:

       Be an integralpart of the Domestic sales and operations team

       Responsible forassisting new and existing customers by processing orders, answering productquestions and addressing any other service needs via phone and email

       Support thedomestic sales team on a daily basis on a variety of tasks and projects

       Thorough knowledgeof the product line, shipping knowledge and EDI

Key Qualifications:

       Superb writtenand oral communication skills

       A passion forcustomer service and working with customers

       Exceptionalproblem solving skills

       Extremelyorganized with incredible attention to detail

       Can multitask andmake or exceed sales goals on a monthly basis

       Proficiency inMicrosoft Office and application including Word, Excel and Outlook; web savvy

       EDI experience:Major Accounts: Bloomingdales, Nordstrom, Saks