Customer Service/Marketing Assistant
Our client is a hip shoe distributor that creates fun and comfortable flat shoes with a wide range of prices, colors, and styles. For any girl on the go, our client makes sure you have the perfect addition for any outfit from jeans to a cocktail dress.
Are you interested in joining a startup that has redefined women’s footwear and gained massive international traction through direct-to-consumer e-commerce retail? Want to be part of a dynamic customer experience team that provides world-class, concierge-level service to our fast-growing base of devotees?
• On-the-spot problem solving
• Crafting thorough, thoughtful and accurate responses to customer emails
• Providing personalized, professional support over the phone and via online chat
• Engaging customers on various social media platforms
• Other duties essential to providing stellar customer service
Requirements and Experiences:
• Strong written and verbal communication skills
• Professional, friendly demeanor and ability to work well in a team setting
• Strong computer skills
• Interest in women's fashion
• Previous customer service experience a plus