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Job# 24894 BH# 329014
Contact# 6040614

Customer Service/Marketing Assistant

Client Overview: 

Our client is a hip shoe distributor that creates fun and comfortable flat shoes with a wide range of prices, colors, and styles.  For any girl on the go, our client makes sure you have the perfect addition for any outfit from jeans to a cocktail dress.

Position Overview:

Are you interested in joining a startup that has redefined women’s footwear and gained massive international traction through direct-to-consumer e-commerce retail? Want to be part of a dynamic customer experience team that provides world-class, concierge-level service to our fast-growing base of devotees? 

• On-the-spot problem solving 
• Crafting thorough, thoughtful and accurate responses to customer emails 
• Providing personalized, professional support over the phone and via online chat 
• Engaging customers on various social media platforms 
• Other duties essential to providing stellar customer service 

Requirements and Experiences: 
• Strong written and verbal communication skills 
• Professional, friendly demeanor and ability to work well in a team setting 
• Strong computer skills 
• Interest in women's fashion 
• Previous customer service experience a plus