Design

Fulltime
02-26-2018
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Job# 28926 BH# 344904
Contact# 5237027

Customer Service Representative (Bilingual in Spanish)

Client Overview: 

Our client is a renowned company presenting the latest home furnishing and décor must-haves and unmatched design services. With their modern, innovative, and luxurious approach, you can effortlessly live in style every day.

Position Overview:

In this role, you would be responsible for managing and processing sales orders. You would also be responsible for maintaining strong relationships with sales, showroom, and clients.

Responsibilities:

• Oversee and process sales orders, prioritize high priority and complex orders, and ensure orders are completed on-time

• Establish and maintain strong relationships with various internal and external partners, including sales, showroom, and clients

• Manage inbound customer communications via phone, e-mail, and fax and respond promptly and accurately regarding order status, product information, and pricing

• Ensure order accuracy, on-time deliveries, and problem resolution in partnership with sales, production, and logistics

Key Qualifications:

• Bachelor’s degree

• 3-4+ years’ experience at an interior design firm or high-end retail setting

• Bilingual in Spanish

• Proficient with Microsoft Navision, or similar ERP platform preferred