Print this Job Refer a Friend Apply for this Job!
Job# 22631 BH# 314707
Contact# 5776848

Customer Service Representative

Job Description

Our client, a well known vintage and high-end denim l company, is looking for a customer-oriented/ wholesale service representative to provide information to our inside and outside customers, and to resolve any emerging problems that our clients might face with accuracy and efficiency.


  • Process incoming orders, pick tickets, credit memo's accurately, in a timely and efficient manner according to the customer service processes
  • Demonstrates problem-solving abilities to resolve in-house and client issues in a timely manner
  • Provide customer service for both internal and external customers by giving status of order, tracking information, pricing, etc.
  • Answer incoming calls received from receptionist and direct line
  • Communicating with wholesale accounts - specialty stores and department stores - resolving issues and providing customer service.

Desired skills and experience:

  • 1-2 years experience
  • Enjoys customer service
  • Strong customer service and data entry experience
  • Attention to detail
  • Experience in Excel a plus
  • Ability to multi-task, prioritize, manage time effectively and function in a fast paced environment
  • Outstanding organizational skills and excellent attention to detail as demonstrated in accurate order entry and ability to recall specific facts / processes quickly and efficiently
  • Must be a true tam player, personable, professional and flexible