Administrative

Freelance
Bell CA, US
03-08-2017
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Job# 22637 BH# 316538
Contact# 6040614

Customer Service Representative

Our client, an athletic and ath-leisure apparel company, is seeking an Customer Service Representative to join their team! This is a fast-paced role within a corporate office environment. This is a great temp-to-hire opportunity for an energetic, enthusiastic, and motivated professional.

Responsibilities:

  • Provide top of the line customer service/support via phone/email/live chat including answer incoming customer calls and assist in placing orders, respond to demands, offer solutions and respond to emails
  • Create and supply reports to management team
  • Order fulfillment - packaging and shipping of daily orders as needed
  • Assisting customers in selection of product by effectively communicating product and service offerings over the phone
  • Work as a team player to ensure each customer receives the best service possible
  • Teach others and cross train within the department
  • Placing and shipping international orders for customers
  • Process dropship orders for major dept stores and communicate when necessary regarding orders.

Qualifications:

  • Prior experience in customer service role needed
  • Able to make efficient use of time and join a hard-working, dedicated team
  • Confident speaker with excellent communication skills and a light-hearted sense of humor
  • Enthusiastic about your work and willing to go the extra mile