Fashion

Fulltime
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Job# 22208
Contact# 5237027

Customer Service Specialist

Company Overview:

Our client is a sleek, classic and modern men’s and women’sfashion designer that creates dynamic and creative styles that are perfect fora casual day or a night on the town. Their designs can be seen through the pages of vogue and walking downred carpets everywhere.

Position Overview:

In this role you will help to ensure the accurate logisticand commercial management of the brand’s products within American DOS and DepartmentStores.

Responsibilities:

  • Supervise product shipment from Italy to USA market and local suppliers with reference to seasonal order, MTM, reorder, stock and uniforms
  • Work closely with forwarding agents in order to ensure the shipment timing respect
  • Seasonal order management and web related acquisition
  • Market product delivery forecast and its update
  • Order entry, delivery management and shipment to DOS, Dept. Stores and wholesale customers
  • EDI management (files, invoice and data transmission to market with PO acquisition order)

 

KeyQualifications:

       Customer Service experience within theRetail industry is preferred

       MUST BE FLUENT IN ITALIAN - BOTH WRITTEN AND VERBAL

       Ability to problem solve and workindependently in a changing and multitasking environment with numerousdeadlines

       Excellent organizational, planning andproject management skills