Development Tech

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Job# 32391 BH# 371525
Contact# 5110626

Data Integration Specialist

• Knowledge of Retail Dealer Management Systems (DMS) i.e. CDK, Reynolds & Reynolds. AutoSoft 
• Previous Experience interacting with Finance and Sales Managers in Retail Automotive dealerships. 
• Previous Experience using SalesForce or Customer Retention Management (CRM) software 
• Bachelor’s degree or equivalent work experience required. 

Specific Responsibilities: 
• Proactively contact newly acquired accounts. 
• Coordinate with team members to ensure a successful onboarding experience. 
• Track onboarding tasks against a schedule to ensure goals are met on a timely basis. 
• Work with Integration Team as need to resolve issues. 
• Provide ongoing feedback on ways to improve client onboarding success. 
• Effectively communicate with clients during integration and on-boarding activities through phone and email. 
• Collaborate with internal and external departments and vendor partners documenting process and provides updates. 
• Possess a positive personality, ease of communication over the phone with clients performing a high volume of outbound calls to Retail Automotive Dealerships. 
• Ability to adapt and change process effortlessly 
• Well organized with exceptional attention to detail 
• Ability to prioritize workload according to demands and demonstrate ability to multi-task. 
• Ability to work independently or in a team environment. 
• Ability to work under pressure and against deadlines. 
• Proficient in Microsoft Office Suite Products 
• Strong grasp of technology and ability to work in multiple applications simultaneously