Beauty

Fulltime
11-20-2017
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Job# 26033 BH# 336938
Contact# 5802175

Director, Training and Education - Fragrance

Client Overview: 

Our client is a leading developer, marketer, and distributor for fragrance and skincare products. Their innovative, luxurious, and high-quality approach presents the most highly desired products for every person’s beauty routine.

Position Overview:

In this position, you would be responsible for creating and implementing all education and training materials. You would also be responsible for mentoring Training Managers and building their skills to effectively train and coach the field team.

Responsibilities:

  • Develop, implement, and maintain all education and training materials in partnership with the Vice President of Training and Education

  • Work with various cross-functional teams, including sales, marketing, and corporate communications to develop programming and ensure message consistency

  • Create supporting tools to evaluate training opportunities to improve sales force performance; track master training schedule, including new member onboarding and new training initiatives

  • Build and maintain customer experience protocol in retail channel and partner with sales business partners, such as RSDs, Store Director, RSMs, AE's

  • Mentor Training Managers and build their skills to effectively train and coach the field team for customer experience, fragrance launches, and new member onboarding

  • Promote and cultivate the company and brand awareness with external partners; serve as the company ambassador for all corporate messaging

Key Qualifications:

  • Bachelor’s degree (required) + Masters degree in Organizational Development (nice to have)

  • 8-10 years’ in Education & Training specific to Beauty and/or Luxury (fragrance is preferred)

  • Recent experience with e-Learning