E-Comm Customer Service Rep - Fashion
Our client, a Fashion Brand located near DTLA, is looking to hire an E-Comm Customer Service Rep!
*This is a long-term Freelance based role, full-time hours.
•Assist customers with order inquiries via several channels (including chat, email and telephone).
•Provide product and service information to customer when necessary.
•Will work with the Partner Services and Operations teams to resolve any order discrepancies.
•Experienced with at least 1 year working in customer service, preferably in a luxury/fashion retail environment.
•Excellent communication skills, both verbal and written.
•Able to work under pressure in a fast-paced environment.
•Confident and articulate.
•Proficient user of IT systems, both customer service specific and Windows packages.
•Problem solver with strong organizational and follow-up skills.
“24 Seven and its clients will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.”