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Job# 11735 BH# 259276
Contact# 5690050

E-commerce Coordinator

Company Overview:

Our client is a cool, high-end, contemporary women’s fashion and accessories line that is worn by both celebrities and the modern woman of today.  This brand combines classic looks with up-to-the-minute trends resulting in truly fashionable pieces. They are a favorite of high-profile fashion influencers and often appear on the pages of fashion magazines. 

Position Overview:

In this role you will be delivering above and beyond customer service through the phone, e-mail and live chat.


  • Create new ways to improve service and streamline processes to better serve customers

  • Always think creatively about ways to improve the customer experience

  • Master internal management system to effectively help customers and track all issues

  • Manage all aspects of order processing, payment, fulfillment, exchanged and returns

  • Maintain online assets for customer experience (FAQ, care inst, stores, etc.)

Key Qualifications:

  • Bachelor’s or Associates Degree required

  • Proficiency using MS Word and Excel

  • Energetic, sincere, patient, outgoing and empathetic

  • Excellent communication and problem solving skills

  • Hard working and extremely organized