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Job# 11028 BH# 254649
Contact# 5729216

E-Commerce Vendor Manager (Freelance)- Wayne, NJ

Dates: 12/8/14 - 6/7/15

Iconic children’s retailer, located in Wayne, New Jersey, is seeking a dynamic, self-motivated individual with experience in vendor management within a retail environment. This person should possess strong analytical and communication (verbal/written) skills. 

The Vendor Fulfillment Coordinator is responsible for monitoring e-commerce vendors who fulfill direct to consumer orders on behalf of our brand. The goal is to ensure a world-class shopping experience to our guest by making sure orders from the vendors arrive as promised; on-time with correct item and accurate quantity.

Job Responsibilities:
• Execute communication to 3rd party vendors on performance
• Produce regular & ad-hoc reporting to assist business needs
• Document and share feedback on process needs or pain points in development lifecycle – with the goal of informing process improvement
• Participate in and maintain functional relationships with key internal and 3rd party partners. Follow process guidelines established to facilitate communication. Collaborate and share with team any communication provided by 3rd party vendors
• Implement plans as directed by team and contribute information such as competitive analysis, key performance indicators & industry best practices for strategic planning

Position Responsibilities:
• Monitor and address vendor performance including backlog, inventory status and fulfillment accuracy (30%)
• Work with vendors and customer service to resolve order issues in a timely manner (20%)
• Monitor vendor cancellations and help vendor resolve any issues leading to cancellations (20%)
• Serve as a single point person for multiple vendor accounts (10%)
• Serve as liaison between merchant teams and drop ship vendors (10%)
• Assist vendor with account payable inquires and report distribution as needed (10%)

Required Qualifications:
• 1-2 yrs. experience in retail or related field
• Bachelor’s degree in business management or related field
• Retail experience a plus
• Strong analytical skills
• Detail oriented and thorough
• Embraces change
• Great communicator and team player