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Job# 38062 BH# 398385
Contact# 5703477

eCommerce Project Manager

Our client, a digital marketing and ecommerce consulting company is looking for an Ecommerce Project Manager. This is a fulltime position that is remote flexible for the right person. You must be willing to work PST hours if located in another time zone. Bilingual in Japanese is required!

Essential Functions

Oversee and monitor established financial budget of assigned accounts and ensure terms of the project are accurately followed.
Work closely with clients to resolve all issues pertaining to the project. Serve as the lead voice on projects.
Prepare client SOWs for ecommerce projects.
Maintain familiarity and understanding of all terms of the project contract.
Take necessary steps to keep management apprised of the status of the project and when issues arise, immediately address issues with all affected parties.
Manage client relationships in a professional manner and exceed client expectations.
Manage and assist in the creation and maintenance of project documentation and reports.
Manage the client’s budget for ecommerce services.
Supervise and nurture EC Project Managers and operations staff.
Perform other duties as requested by senior management.

Required Skills

Well-developed written and verbal communication skills in English. Ability to communicate in Japanese is a plus.
Must know how ecommerce platforms work. Shopify, Magento, Google Advertising, Facebook Advertising, etc.
Must be able to manage multiple projects within deadlines.
Comfortable with user experience, ecommerce and web development terminology and processes, with experience managing web projects, back-end integrations, mobile social, SEO/SEM Retargeting campaigns, etc.
Must be able to create detailed project requirement documentation through internal discussions and client meetings.
Exercise independent judgment and basic reasoning skills.
Work independently with minimal supervision and guidance.
Provide leadership and direction to staff and/or project members.
Proficiency with MS Office.


Bachelor’s degree in related field or equivalent work experience.
Minimum 2 years experience in a managerial capacity with responsibility of overseeing multiple projects.
Experience as an Interactive Web Producer or Project Manager with multiple ecommerce projects.