E-Commerce

Fulltime
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Job# 31736 BH# 369244
Contact# 6360674

eCommerce Project Manager

Note: This is a full-time, on-site, direct-hire opportunity! 

Client Overview: 

Our client is a leading digital agency creating unmatched web and eCommerce solutions. Their cutting-edge, modern, and dynamic approach propels them at the forefront of the industry.

Position Overview:

In this position, you would be responsible for overseeing all projects and managing research coordination, design, priority setting, and implementation.

Responsibilities:

• Oversee all projects and ensure projects are completed on-time, accurately, and within budgeted hours 

• Develop and modify the project scope, project schedule, and project needs; help define the project scope and objectives 

• Track all projects status, document appropriately, and communicate with necessary team members to ensure deliverables completed on-time

• Serve as the key contact for clients regarding incidents, tickets, and technical support and provide insight

• Educate, guide, and train clients on the proper use of the web systems and ensure clients follow procedure when submitting issues
• Collaborate with cross-functional teams, including business development, UX, design, and development to ensure proper services are offered to clients 

Key Qualifications:

• Bachelor’s degree preferred

• 2+ years’ Technical Support Specialist, Project Manager, or Business Analyst experience in a web or IT related field 

• Familiarity with Agile/Scrum

• Proficient with Microsoft Office Suite, Keynote, Magento, Shopify, Jira, Zendesk, and Basecamp