Employee Relations Data Analyst
As our Employee Relations (ER) Data Analyst you’ll partner with the ER Global Process & Tools Manager to provide support to the Global Employee Relations team.
We’re looking for a team player that can work within a fast paced and constantly changing environment with a significant focus on data, confidentiality and attention to detail.
DUTIES include but are not limited to the following:
• Perform daily analysis on ER Case Data to identify data integrity issues.
• Perform actions needed (Data Clean Up) to resolve data integrity gaps and to ensure reporting is correct & complete. • Utilize multiple applications to extract data to perform audits and create metrics/reports/scorecards on a scheduled cadence. Utilize applications to provide visualization of the data. • Create & maintain documentation of Audits & Reports. • Participate in efforts to identify areas of potential process or data improvements and report them to the Global Process & Tools Manager • Provide assistance in reviewing and assigning cases to the ER team, when needed. SKILLS • Experience working with highly confidential information & sensitive data is required • Strong attention to detail, accuracy, and process oriented is required • Experience working in Human Resources is preferred • 3-5 years’ experience of demonstrated progressive analysis & problem solving is required • Ability to create, follow and maintain documentation is required • Demonstrated ability to work with a global workforce is a plus • Strong verbal and written communication is required • Team player and strong experience working in a collaborative work environment • Highly flexible and adaptable to change is required • Proficient experience working with Oracle Cloud Services (RightNow) Case Management system is required • Experience creating reports/queries in Oracle Cloud Services (RightNow) Case Management is strongly preferred • Proficient knowledge and usage of Excel, Advanced Formulas and Charts • Proficient knowledge and usage of PowerPoint • Proficient knowledge and experience working in Tableau is required • Strong knowledge of SAP HCM OM & PA is required • Must have ability to work flexible schedule when requested • Typical office job with no special physical requirements EDUCATION • Bachelor’s degree in Human Resources, Business Administration or Information Technology (additional 1+ years’ experience in lieu of degree) • 2+ years of demonstrated progressive Analysis & Problem-Solving experience