The Enterprise Analyst (EA), also known as a Business Analyst, works in collaboration with the Product Managers, Product Owners, stakeholders and others to define, analyze and document business requirements and experience diagrams that will be provided to development teams for implementation on digital properties.
The EA must work well with distributed work teams and be an independent, quick starter who is able to transform complex ambiguity into concrete definition.
• Build critical working relationships with stakeholders and user communities by gathering a thorough understanding of the business models and processes employed.
• Facilitate workshops with business stakeholders to elicit, analyze, and validate business requirements.
• Work with business and technical development teams to support the translation of business requirements into digital experiences.
• Engage with designers to incorporate usability and user interface needs when designing member and consumer experiences.
• A bachelor's degree in Computer Science, Business, or equivalent experience
• 5 years of business analysis experience, with previous project management experience a strong plus
• Experience in consumer-facing digital experiences is required. Experience in employee-facing tools is a plus.
• Excellent analytical, facilitation and communication (listening, verbal and writing) skills
• The ability to discover the true requirements underlying feature requests, align them with alternative technical and business approaches, and to work with business and technical teams to develop solutions that meet requirements
• Strong persuasion skills
• Strong business acumen
• Comfort in learning, using and explaining new technology
• Strong organization and time-management skills
• Solid understanding of mobile and web technologies
• Solid understanding of business architecture
• General knowledge of healthcare business processes and systems is preferred
DEMONSTRABLE EXPERIENCE WITH THE FOLLOWING: (candidates should be prepared to share examples of work-product)
• Agile Scrum practices and Iterative Solutions Development Life Cycle
• Structured analysis and design methodologies, practices and processes
• Experience leading requirements definition activities within small- to medium-sized groups
• Defining systems that lead to increased efficiency and productivity through the use of technology
• Large-scale systems integration efforts
• Content management and publishing operations
• Consumer experience flow and design
• Technological Business Analysis: scope identification, requirements elicitation, client relationship management, current situation analysis, gap analysis, future state definition, durable asset creation and maintenance
• Testing techniques, tools and solutions
• Data Management techniques and tools
• Business Process Engineering methods and tools
• Operational readiness planning
• No unusual working conditions
• Work is primarily performed in an office environment