Beauty

Freelance
04-06-2018
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Job# 28337 BH# 348127
Contact# 5293868

Front Desk and Lead Lash Technician

Client Overview: 

Our client is a popular, chic destination to achieve your flawless beauty look every day. Their innovative, on-trend, and modern approach is applauded by top fashion editors and savvy beauty enthusiasts everywhere.

Position Overview:

In this role, you would be responsible for serving as the lead Lash Technician and providing the highest-level customer service. You would also be responsible for greeting guests and creating a welcoming environment.

Responsibilities:

• Serve as the lead Lash Technician, manage appointments, provide the highest-level of customer service, ensure customers’ needs and objectives are achieved

• Act as the liaison between the customer and upper management to understand the customer’s issue and ensure matter will be resolved accordingly

• Greet guests professionally, create a welcoming environment, represent the brand, and present a professional and friendly demeanor at all times

• Answer the main phone line, direct calls, and take messages; maintain reception manual and process documentation 
 

Key Qualifications:

• Certified Lash Technician 

• Strong communication skills and professional demeanor