Retail

Fulltime
02-26-2018
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Job# 27609 BH# 344933
Contact# 5910480

Key Account Representative

Client Overview: 

Our client is a popular brand creating the must-have stationery and gifts for everyone to love. Their hand-crafted, innovative, and on-trend products add whimsical touches to every joyous moment.

Position Overview:

In this position, you would be responsible for managing the commercial relationship with existing large and multi-site customers. You would also be responsible for proactively contacting clients to maintain a consistent high-level of service delivery. 

Responsibilities:

• Oversee and maintain the commercial relationship with existing large and multi-site customers and proactively contact clients to maintain a consistent high-level of service delivery

• Represent the brand professionally and positively, exhibit the brand’s objectives and mission, and answer any questions
• Manage orders accurately and on-time, ensure customer’s information is private and secure, and complete documentation
• Maintain and update customer files, understand customer compliance requirements, and ensure customer satisfaction
 

Key Qualifications:

• 3 years’ customer service or direct marketing experience 
• Proficient with Microsoft Office Suite 
• Strong communication and detail oriented skills