Key Holder

Client Overview:

Our client is a renowned fashion brand presenting the latest custom apparel for every trendsetter. Their modern, on-trend, and innovative approach distinguishes them as leaders in the industry.

Position Overview:

In this role, you would be responsible for providing exceptional customer service and assisting the Store Managers.

Responsibilities:

• Achieve forecasted sales targets; provide exceptional customer service at all times; greet and engage every client

• Maximize every selling opportunity by suggesting key pieces, incorporating latest trends, and highlighting current promotions

• Establish and build relationships with clients; maintain customer database; remain in contact with clients to retain lifetime customers
• Provide thorough product knowledge and answer any inquiries regarding price, features, and benefits, enhancing customer engagement and maximizing sales

• Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines

• Assist Store Managers, open and close the store, oversee cycle counts, inventory reconciliation, and online order fulfillment
 

Key Qualifications:

• Customer service and management experience

• Strong sales and customer service skills