Creative Services

Fulltime
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Job# 33427 BH# 375897
Contact# 5918010

Logistics Coordinator

Client Overview: 

Our client is a well-known company creating must-haves for everything home textiles. Their modern, on-trend, and high-quality products effortlessly transform your home into a fresh and relaxing oasis.

Position Overview:

As the Logistics Coordinator, you would be responsible for coordinating all inbound and outbound shipments with 3PL vendors, tracking shipment dates, negotiating freight costs, daily communication with the warehouse, chargebacks, entering POs and providing support to sales team.  

Responsibilities:

• Coordinate all inbound and outbound shipments with 3PL vendors, tracking shipment dates, negotiating freight costs, daily communication with the warehouse, chargebacks, entering POs and providing support to sales team
• Partner with the sales team to resolve discrepancies, missing information, and dropped styles; monitor and maintain customer profiles, including addresses, shipping terms, and special instructions 
• Manage order allocations when merchandise is received in the warehouse; create pick tickets and ensure communicated to the warehouse without any errors 
• Submit commercial invoices and necessary documentation, such as ITNS for international shipments; follow-up with the warehouse to ensure pick tickets are processed efficiently 
• Provide exceptional customer service and assist with collecting and processing payments for all customers with prepaid terms 
• Create and track return authorizations and credit memos; collaborate with the sales team to provide customer service for all wholesale accounts 

Key Qualifications:

• 5+ years’ experience