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Job# 33577 BH# 376309
Contact# 5240580

Luxury Retail Sales- Santa Anita, CA


Client Overview: 

Our client is a fast growing innovative luxury fashion brand. With their high-quality, curated, and sophisticated designs that stand the test of time and style.

Currently seeking experienced Luxury Sales Consultants with a background in the high-end luxury retailer. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This sales-focused role involves efficiently advising, educating, styling and assisting customers.

  • Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
  • Strive to meet/exceed personal, category and store sales goals and KPIs.
  • Collect client data and effectively build client relationships to support new client acquisition, and retention.
  • Act as a brand ambassador representing all the brands, offering the highest level of customer service, aiming to delight and surprise.
  • Communicating product and customer feedback to the management team.
  • Support all company initiatives as they relate to product launches, client service and selling.
  • Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
  • Build upon your strong knowledge of luxury leathergoods and handbag trends and designers/brands.
  • Ensure store visual merchandising standards are met and maintained.  
  • Responsible in stock operations, processing and properly handling online purchase orders.
  • Adhere to company policies and procedures at all times.
  • Perform store maintenance functions as needed or assigned.  
  • Able to multi-task and coordinate efficiently.
  • Be flexible with working hours and efficiently deal with any additional ad hoc requests.

Skills, Knowledge and Personal Attributes Required

  • 2 + years experience in sales luxury fashion industry
  • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
  • Positive & Self-motivated
  • Dependable, punctual, flexible
  • Excellent problem solving skills
  • Computer literacy a must; working knowledge of Microsoft Word and Excel
  • Be fashion-forward, and have a passion for the fashion/luxury-goods industry
  • Be a team player; proactive attitude
  • Ability to adapt to changing needs of the Company as necessary  
  • Bilingual in a second language is a plus (Chinese, Arabic, Russian, Spanish, Portuguese)