Luxury Sales Associate

Company Overview:

Our luxury client is looking for a sales associate in their Manhattan location. This candidate must be neat, polished, professional and enthusiastic!

Position Overview:
In this role you will be responsible for generating sales by providing customers with an exceptional shopping experience. This includes creating a friendly environment by greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

Responsibilities:

·         Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales

·         Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions

·         Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style

·         Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines

·         Ensure delivery of the highest standards of client service at all times

Key Qualifications:

·         Previous luxury retail experience is required

·         Must have high level fashion knowledge and a passion for customer service

·         Must be comfortable with clientelling, personal shopping, and upselling

·         Must be flexible to assist stock and merchandising as needed

·         Ability to learn, retain and share product knowledge with customers