Fashion Jobs
Manager, Global Client Development
Client Overview:
Our client is an iconic specialty retailer presenting the most luxurious jewelry and accessories. Their glamorous, contemporary, and on-trend designs are celebrated by A-list celebrities on the red carpet and the most stylish trendsetters alike.
Position Overview:
In this position, you would be responsible for developing, launching, and optimizing key technology capabilities and tools. You would also be responsible for in-store clienteling platform, customer information capture tools, and retail training and communications
Responsibilities:
• Oversee the creation and execution of new platforms and functionalities to enhance clienteling abilities and support the brand’s client development strategy
• Identify and analyze opportunities to improve the retail-facing platforms and functionalities for existing and prospective clients
• Partner with IT and global sales operations teams to monitor and ensure requirements are translated into the final design
• Generate and analyze performance reports by using surveys and in-store evaluations for capabilities and tools; integrate recommendations into effective tools
• Work with the global systems training team to launch new functions and develop retail training and communication plans
Key Qualifications:
• Bachelor’s degree
• Client development experience