Retail

Fulltime
06-22-2018
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Job# 29439 BH# 354225
Contact# 5719502

Mandarin Speaking Sales Associate

Client Overview: 

Our client is a popular luxury fashion brand creating the latest modern, stylish must-haves. With their contemporary, high-end, and cool designs, you can effortlessly dress in style every day.

Position Overview:

In this role, you would be responsible for presenting exceptional customer service, driving retail sales, ensuring efficiency of staff and services, and managing daily operations at the store.

Responsibilities:

• Manage store performance to ensure customers receive highest level of customer service; achieve retail sales targets; establish a comfortable client experience

• Supervise staff to ensure efficiency and productivity; hire and retain employees; conduct employee performance reviews; maintain attendance records; plan and assign employee work schedules

• Support the development of employee sales techniques and professional development; ensure utilization of elevated levels of sales and service to maximize sales 

• Establish and maintain strong relationships with clients through client outreach and follow-up and drive sales through eCommerce purchases and social media platforms 

• Remain current of present fashion trends and styles to incorporate into recommendations; understand current merchandise selection and features

• Analyze sales reports and data to determine the needs of the business and set business strategies; greet customers, open and close the store, and maintain an organized store presentation

Key Qualifications:

• Proven related experience

• Bilingual in Mandarin

• Strong organizational, collaborative, leadership, and communication skills