Marketing & Tech Writer - 24 Seven
Contract Technical Writer, Publisher Marketing
Contract: 3+ month duration
Experience level: 3-5 years
Tech company is looking for a mid-level marketing & technical writer with an audience-centric mindset to create detailed implementation/how-to guides, help content, and white papers.
Our users are digital content publishers who are looking for educational materials about our flagship audience measurement tool. Specifically, publishers want to understand both the value can bring to their businesses and how the product works from a technical perspective and will depend on you to describe and convince the benefits.
You’ll work with user researchers, product managers, client services teams, engineers, salespeople and product marketers to gain a deep understanding of our publisher audience and the product as it continues to grow and change.
This is a great opportunity to make an immediate positive impact on our customer acquisition and engagement goals.
We’d like you to:
? Interview colleagues across engineering, sales, and client services disciplines to gain technically correct information about how the tool works. You must be able to work well and socialize with the team in order for you to get the info you need. This is a not role where you'll be sitting in your own corner desk!
? Create or edit technical content to reflect the current state of the product.
? Work with designers to make sure the information is easy for readers to absorb and use to implement product
? Collaborate with colleagues and managers on the Publisher Marketing team to ensure documentation addresses business needs.
? Keep up with product changes as they occur.
We’d love it if you had:
? 3-5 years of experience in technical writing for both technical and non-technical audiences.
? An impeccable command of the English language with the proven ability to break down complex topics into information that’s clear, concise, accurate and compelling.
? The collaboration skills to work with multiple stakeholders and help them achieve their objectives.
? The tenacity it takes to simplify complex information in a deadline-driven environment.
? A curious mind and abiding interest in the world of digital media and audience measurement.
Please send resume and link to your applicable samples as the first step.