Merchandising Fraud Analyst
Duties: The nature of the work is focused on presenting and merchandising product to consumers. Evaluate transactions using established criteria to detect potential incidents of fraud. Follow procedures to cancel, suspend or further investigate suspicious orders. Analyze the results of reports and system queries to identify areas of potential concern. Develop the competencies and expertise necessary to identify fraud warning signs and noteworthy trends in transaction data. Maintain support documentation and keep adequate records to enable Loss Prevention or law enforcement to investigate and resolve cases of fraud and abuse. Provide fraud investigation and troubleshooting support to internal functions and third party service providers Make recommendations for process improvements and help Fraud Analysts and Manager fine-tune the criteria used to identify incidents of fraud and abuse. Skills: Minimum 1 year experience in Customer Service, Loss Prevention, Security investigation or criminal investigation. Typical Office: This is a typical office job, with no special physical requirements or unusual work environment. Education: Typically requires a Bachelors Degree and minimum of 0-1 years directly relevant work experience Note: One of the following alternatives may be accepted: PhD or Law + 1 yr; Masters + 0-3 yrs; Associates degree + 1-3 yrs; High School + 3-5 yrs.