Online Dispatch Manager
Our client is a well-known fashion brand, offering women’s and kids apparel, swim, and accessories. Their contemporary, feminine, and fashion forward pieces are must-haves for the most stylish individuals.
In this position, you would be responsible for overseeing the processing of all online orders and upholding brand quality control and packaging standards. You would also be responsible for managing a team and fostering a positive environment.
• Manage the processing of all online orders, including orders allocated to stores through ship from store; ensure online orders are presented to the highest standard
• Improve online order packaging benchmarking against best-in-class retailers; research and compare multiple options and sourcing materials within budget
• Process all returns accurately and efficiently within five business days; enhance returns process and continuously provide suggestions to increase efficiency
• Maintain organized warehouse space for employees to efficiently work; forecast stock capacity requirements and coordinate as necessary
• Foster a collaborative and enjoyable environment, promoting passion, focus, and discipline; provide leadership and inspire team members to
• Promote and uphold the non-negotiable standards of the policy; ensure any incidents are reported in an appropriate and timely manner
• Experience managing a team
• Possess strong communication, detail oriented, and management skills
• Proficient with Microsoft office, Magento, and Apparel21 LIVE