E-Commerce Jobs
Online Dispatch Manager
Client Overview:
Our client is a well-known fashion brand, offering women’s and kids apparel, swim, and accessories. Their contemporary, feminine, and fashion forward pieces are must-haves for the most stylish individuals.
Position Overview:
In this position, you would be responsible for overseeing the processing of all online orders and upholding brand quality control and packaging standards. You would also be responsible for managing a team and fostering a positive environment.
Responsibilities:
• Manage the processing of all online orders, including orders allocated to stores through ship from store; ensure online orders are presented to the highest standard
• Improve online order packaging benchmarking against best-in-class retailers; research and compare multiple options and sourcing materials within budget
• Process all returns accurately and efficiently within five business days; enhance returns process and continuously provide suggestions to increase efficiency
• Maintain organized warehouse space for employees to efficiently work; forecast stock capacity requirements and coordinate as necessary
• Foster a collaborative and enjoyable environment, promoting passion, focus, and discipline; provide leadership and inspire team members to
• Promote and uphold the non-negotiable standards of the policy; ensure any incidents are reported in an appropriate and timely manner
Key Qualifications:
• Experience managing a team
• Possess strong communication, detail oriented, and management skills
• Proficient with Microsoft office, Magento, and Apparel21 LIVE