Retail

Fulltime
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Job# 33321 BH# 375271
Contact# 6394375

Patient Care Coordinator

Client Overview:

Our client is a renowned chic destination presenting the latest skincare treatments for every beauty enthusiast. With their modern, on-trend, and innovative approach, you can effortlessly feel your best every day.

Position Overview:

As the Patient Care Coordinator, you would be responsible for serving as a brand ambassador, greeting guests, scheduling clients, and upselling products and treatments.

Responsibilities:

• Answer the main phone line, direct calls, and take messages, and maintain reception manual and process documentation 
• Greet guests professionally and represent the brand and manage front desk guest calendar and sort and distribute correspondence

• Schedule clients through the internal system, check clients in and out, provide beverages, and guide clients through the facility

• Be a brand ambassador, up sell products and treatments, sell memberships, answer questions, and provide the highest-level customer service

Key Qualifications:

• Retail background 

• Strong communication skills