Creative Services

Freelance
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Job# 31730 BH# 368138
Contact# 5366059

Project Manager - Operations

We are partnering with our agency client, specializing in experiential marketing, to find a Field Services Operations Specialist (Project Manager) for a contract to hire role. 

Description: 

The OS (Operations Specialist) will work with the Field Services Team and other departments to ensure that project objectives are achieved within established timeframes & budgets. The OS is responsible for the day-to-day planning and execution of assigned projects/programs within the Field Services Team. The OS will help ensure smooth, efficient businesses processes and functions are maintained. The role requires exceptional time management skills, good communication abilities, and an understanding of task-tracking and project management approaches. The OS will coordinate scheduling with vendors, assist with reporting (client & internal), and ensure the team is accountable to project work-back schedules, assigned deliverables, etc.

Responsibilities:

  • Create & maintain project plans & establish timelines
  • Possess a thorough understanding of cross-functional goals, and hold team accountable to deliverables
  • Coordinate & manage vendor schedules
  • Report on project progress, status, and provide regular updates to management and other team members
  • Coordinate and direct team resources across functional areas, and distribute responsibilities to achieve project/program goals
  • Apply effective project management principles, processes and tools to enable project success
  • Support & coordinate tasks to support various project work streams
  • Must be able to manage multiple tasks simultaneously
  • Manage and track status of work plans and deliverables
  • Raise issues and drive issues to resolution
  • Identify and escalate issues to management, and support issue/resolutions activities
  • Develop agendas, record meeting minutes, and track action items
  • Develop and contribute meeting and/or project materials
  • Support project planning, tracking, and direct project communications and ensure that all stakeholders are fully informed of project status

Qualifications / Requirements:

  • Experience in project coordination is required
  • Consistently demonstrates reliability and accountability
  • Competency in managing multiple projects simultaneously is essential to this role
  • Ability to solve problems and to quickly assess a situation, and drive corrective actions, while keeping impacted parties engaged and supportive
  • Excellent verbal and written communication skills and time management skills
  • Detailed oriented and thorough
  • Must have technical ability to coordinate and manage tasks related to setting up and running meetings
  • Excellent interpersonal skills, good business acumen, and a strong team player
  • Ability to work with data, strong MS Excel skills, ability to learn new tools and systems
  • Ability to travel periodically
  • Willingness to work overtime and/or unorthodox hours occasionally