Beauty Jobs

Fulltime
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Job# 36526 BH# 388730
Contact# 5150179

Sales Assistant | Beauty

Client Overview:

Our client is a popular beauty brand presenting the latest skin care, body care, and makeup for every beauty enthusiast. Their innovative, on-trend, and modern remedies derived from nature inspire you to feel your best every day.

Sales Assistant Overview:

As the Customer Service Specialist, you will be responsible for providing exceptional customer service to customers via e-mail and phone. You will also be responsible for managing sensitive customer issues, researching optimal solutions, and establishing relationships with customers.

Sales Assistant Responsibilities:

• Provide assistance and answer questions, comments, or inquiries and communicate in a timely, friendly, and professional manner

• Identify and analyze sensitive issues and potential escalations, share necessary issues with appropriate teams, and ensure all members receive efficient and comprehensive assistance

• Maintain the highest level of professionalism, exhibit empathy, and provide thoughtful and prompt resolutions

• Present highly strategic and cohesive recommendations for customer inquiries and communicate service trends with the product, marketing, and technology teams

• Research complex and escalated situations and resolve issues professionally and quickly

Sales Assistant Qualifications:

• Proven related experience

• Strong communication and customer service skills

• Proficient with Microsoft Office Suite

To be considered for the Sales Assistant role, please send resumes, samples/ link and 1-2 lines of why you feel you would be a great Sales Assistant for this team