Our client is a luxury fashion brand, offering apparel, shoes, handbags, and accessories for men and women. Their eclectic, vibrant, and on trend designs are celebrated by celebrities and stylish individuals across the globe.
In this role, you would be responsible for driving store sales and supporting the director on all retail operations.
• Achieve forecasted sales targets; provide exceptional customer service at all times; greet and engage every client
• Maximize every selling opportunity by suggesting key pieces, incorporating latest trends, and highlighting current promotions
• Establish and build relationships with clients; maintain customer database; remain in contact with clients to retain lifetime customers
• Provide thorough product knowledge and answer any inquiries regarding price, features, and benefits, enhancing customer engagement and maximizing sales
• Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
• Participate in all store meetings and training sessions to ensure optimal communication is maintained
• Retail experience, luxury preferred
• Possess high-level fashion knowledge and a passion for customer service
• Comfortable with clientelling, personal shopping, and upselling