Our client is a chic, fashionable and sleek Italian fashion house that has been creating the most exquisite designs for over 100 years. They are best known for their signature handbags made from the finest Italian leather and crafted into wearable art. Their runway shows will take your breath away as they have only the most high fashion top models walk for them while their beautifully intricate designs dance down the runway.
In this role you will be responsible for generating sales by providing customer with an exceptional shopping experience.
- Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales
- Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions
- Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
- Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
- Ensure delivery of the highest standards of client service at all times
- Previous retail experience is required; luxury retail experience is strongly preferred
- Must have high level fashion knowledge and a passion for customer service
- Must be comfortable with clientelling, personal shopping, and upselling
- Must be flexible to assist stock and merchandising as needed
- Ability to learn, retain and share product knowledge with customers