Sales Associate

Company Overview:

Our client is an effortless, alluring and refined luxury fashion house that has created beautiful pieces for modern women across the globe. With a collection that is inspired by the basics of knits and classic silhouettes they have a reputation for quality and elegance. Their company culture is fast-paced and exciting with a focus on collaboration and team work.

Position Overview:

In this role you will be responsible for generating sales by providing customer with an exceptional shopping experience.

Responsibilities:

• Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales
•  Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions
• Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
• Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
• Ensure delivery of the highest standards of client service at all times

Key Qualifications:

• Previous retail experience is required; luxury retail experience is strongly preferred
• Must have high level fashion knowledge and  a passion for customer service
• Must be comfortable with clientelling, personal shopping, and upselling
• Must be flexible to assist stock and merchandising as needed
• Ability to learn, retain and share product knowledge with customers