Our client is a cool, contemporary and innovative high-end men’s and women’s fashion line that is known for both everyday chic styles and dramatic head turning looks. Their runway shows are always unique and speak to the brands voice – being different is always a good thing. With a strong global presence in many major department stores and their own boutiques, our client’s international appeal is always expanding.
In this role you will be responsible for generating sales by providing customer with an exceptional shopping experience.
- Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales
- Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions
- Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
- Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
- Ensure delivery of the highest standards of client service at all times
- Previous retail experience is required; luxury retail experience is strongly preferred
- Must have high level fashion knowledge and a passion for customer service
- Must be comfortable with clientelling, personal shopping, and upselling
- Must be flexible to assist stock and merchandising as needed
- Ability to learn, retain and share product knowledge with customers