Retail

Freelance
02-03-2017
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Job# 22091 BH# 312857
Contact# 5813690

Sales & Operations Administrator

Company Overview:

Our client is a timeless, chic and luxurious jewelry company.  Their signature designs have become a staple and can be seen on the most fashionable tastemakers, A-list celebrities, and all over the pages of the highest fashion magazines.  With a rich history in glamour, they have made their mark in the luxury jewelry world as an iconic brand.

Position Overview:

In this role, located in Shelton CT, you will provide support to retailers and account managers on product availability and market intelligence.

Responsibilities:

  • Support a given sales territory in regards to order fulfillment and actively achieving sales objectives
  • Responsible for order portfolio management, including order creation and fulfillment of sales, returns and consignment management
  • Responsible for meeting defined department SLAs including but not limited to responding to client questions regarding product, price, and availability including delivery information and after sales service
  • Interact with all areas of the Company including but not limited to sales force, credit department, logistics, marketing, merchandising and after –sales service
  • Ability to resolve partner requests and offer solutions in order to maximize sales

Key Qualifications:

  • Bachelor’s Degree
  • 2-3 years’ experience  - Customer Satisfaction position in a comparable industry
  • Excellent computer skills
  • SAP knowledge highly recommended
  • Ability to resolve customer issues and develop appropriate solutions