Retail Jobs
Freelance
Sales & Operations Administrator
Company Overview:
Our client is a timeless, chic and luxurious jewelry company. Their signature designs have become a staple and can be seen on the most fashionable tastemakers, A-list celebrities, and all over the pages of the highest fashion magazines. With a rich history in glamour, they have made their mark in the luxury jewelry world as an iconic brand.
Position Overview:
In this role, located in Shelton CT, you will provide support to retailers and account managers on product availability and market intelligence.
Responsibilities:
- Support a given sales territory in regards to order fulfillment and actively achieving sales objectives
- Responsible for order portfolio management, including order creation and fulfillment of sales, returns and consignment management
- Responsible for meeting defined department SLAs including but not limited to responding to client questions regarding product, price, and availability including delivery information and after sales service
- Interact with all areas of the Company including but not limited to sales force, credit department, logistics, marketing, merchandising and after –sales service
- Ability to resolve partner requests and offer solutions in order to maximize sales
Key Qualifications:
- Bachelor’s Degree
- 2-3 years’ experience - Customer Satisfaction position in a comparable industry
- Excellent computer skills
- SAP knowledge highly recommended
- Ability to resolve customer issues and develop appropriate solutions