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Job# 22371 BH# 315233
Contact# 5813575

Social Media Manager

Company Overview:

Our client is a cool, innovative and global communications agency.  Creativity is who they are; taking brands, culture and consumers and bringing them together in strategic ways that are executed with the utmost effortlessness. Their company culture can be best described as a dysfunctional happy family, just feeding off of the next person’s crazy yet brilliant idea.

Position Overview:

In this role you will participate in the development and maintain the strategy and direction for community building and engagement across brands.


• Lead the development of efficient processes that will deliver productive work flow 
• Develop and refine the Social Media offering of the agency 
• Monitor designated social media channels, feedback and answer general community questions or facilitate the response to customer questions through working with internal channels
• Monitor and understand current community trends, opinions, concerns, general topics of conversation, etc. 
• Foster conversations within the community by effectively communicating with users via regular posts
• Build relationships within agency teams in order to understand their goals, and ensure an integrated approach is taken to social planning

Key Qualifications:

• Requires a variety of experience in client facing social media
• Passion for written communication
• Excellent verbal, interpersonal and relationship building skills
• Demonstrated active involvement in social networking (blogs, communities)
• Buzz monitoring experience for data insight 
• Excellent presentation skills for all levels internal/external 
• Thrives on a challenge especially under high-pressure circumstances
• Strong organizational skills
Previous experience of working in an agency environment or for a brand in-house are crucial, with a minimum of 2 years necessary
You must live in New York, relocation is not available for this role