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Job# 29704 BH# 355981
Contact# 6172919

Sr. Quality Manager | Providence, RI | Permanent

Job Description:

Title: Sr. Quality Manager

Duration: Permanent

Location: currently in Woonsocket, RI, but will be moving to Providence, RI by November.


  • 7+ years of relevant Print Production and Quality Assurance experience in a design agency environment
  • Knowledge of Packaging Design requirements, Production assembly, Production art rollouts and CFIA and FDA regulations
  • Strong knowledge of prepress processes
  • Experience with Flexo, Litho and Gravure printing processes as it applies to production art
  • Experience printing with and on various substrates, inks and finishes
  • Demonstrated ability to communicate, present and influence technical print production.


  • Become the teams expert on brand colors and style guidelines to effectively advise on print specifications needed to best achieve desired reproduction print quality and consistency based on a range of substrates and manufacturer capabilities
  • Liason with external service provider GMI to understand and ensure defined client color standards and quality expectations.
  • Review/QC audit of final printed material on a monthly basis, document and address with the vendors any quality concerns where less than desirable results were identified and report to the client any quality concerns and solutions to address in a concise and timely manner
  • Create, revise and own quality documentation, including procedures, work instructions and guidelines to effectively measure, report progress and success of Quality improvements
  • Maintain awareness of brand standards, regulatory requirements/updates and client workflow
  • Participates in and supports agency business objectives appropriate to role (quality objectives, company policies)
  • Ensure all Production Artists are following Quality protocols
  • Review and confirm file setup accuracy for effective hand-off to manufacturer (deline sizes, conversion to CMYK, Spot color, special finishes, layers setup, image links and print specs are clearly defined)

Review artwork files to confirm:

-              regulatory and printer requirements (type size to regulatory and minimum type. Line thickness accordingly, to specs supplied, NFT calculations, warnings, holdbacks)

-              color rotations and number of colors are correct as per work order

-              image bleeds, roll overs and panel cross match are accurate

-              overprints, knockouts

-              UPC code reads

-              consistency of brand Style Guide and other products across the category portfolio are met

-              that commons have been identified and executed correctly

  • Enforce folder structure consistency and ensure all required files associated with a job are placed in the correct folders within the required folder structure
  • Review color match proofs being released to vendors and review and approve vendor prepress pdf files to ensure proper separation and contract color proofs to ensure reproduction of desired design intent and color accuracy to provided color match proof
  • Provide feedback for corrections or clarification to the vendors and provide oversight to ensure quality concerns are effectively addressed

Technical Management:

  • Responsible for providing oversight of the artwork file development quality and training Production Artists and Designers as needed on best practices for releasing print ready artwork files
  • Proactively collaborate with manufacturers to request print tests in advance, make necessary adjustments to artwork files to achieve desired outcome and attend press checks, as needed based on print complexity
  • Maintain database for the preventive maintenance of machinery and equipment