Store Manager, Luxury Fashion, 5th Ave
Our client is a luxury, high-end Italian fashion house dedicated to making women look and feel alluring. Their desire is to preserve grace and elegance so that it will permeate their designs and speak to the modern woman of today. They have a fine balance of combining embellishment with subtle contrasts of timeless style. Their clothes and accessories are the epitome of glamour and can be seen on all of the hottest A-list celebrities and through the pages of high fashion magazines.
In this role you will be responsible for generating sales by providing customer with an exceptional shopping experience.
- Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales
- Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions
- Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
- Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
- Ensure delivery of the highest standards of client service at all times
- Previous retail experience is required; luxury retail experience is strongly preferred
- Must have high level fashion knowledge and a passion for customer service
- Must be comfortable with clientelling, personal shopping, and upselling
- Must be flexible to assist stock and merchandising as needed
- Ability to learn, retain and share product knowledge with customers