Toronto, CA
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Job# 27235 BH# 343149
Contact# 5813690

Store Manager

Client Overview:

Our client is an iconic accessories brand creating popular, fashion-forward footwear for every stylish trendsetter. Their timeless, innovative, and high-quality shoes, inspire you to take every step in style.

Position Overview:
In this role, you would be responsible for presenting exceptional customer service, driving retail sales, ensuring efficiency of staff and services, and managing daily operations at the store.

• Manage store performance to ensure customers receive highest level of customer service; achieve retail sales targets; establish a luxurious and comfortable client experience
• Supervise staff to ensure efficiency and productivity; hire and retain employees; conduct employee performance reviews; maintain attendance records; plan and assign employee work schedules
• Support the development of employee sales techniques and professional development; ensure utilization of elevated levels of sales and service to maximize sales 
• Analyze sales reports and data to determine the needs of the business and set business strategies; greet customers, open and close the store, and maintain an organized store presentation

Key Qualifications:
• 5+ years’ managerial experience in a customer service focused retail environment
• 5+ years retail experience preferred
• Experience with POS systems, including inventory management functions