Store Teller- Collections

Leading Orange County based Collections company  is currently looking for a Store Teller to support their team!

Job Description: 
• Consistently provide a high level of customer service in a prompt and timely manner 
• Knowledge of all check cashing procedures, check rates, and able to identify the various types of checks 
• Ability to cross-sell other products and execute marketing campaigns 
• Display effective verbal, written, and listening skills 
• Handle and pays out money according to policies and procedures 
• Report all complaints to the District Manager timely 
• Understand and comply with all company policies and procedures 
• Properly use the Point of Sale system to process loans, cash checks, sell products, and balance cash drawer 
• Accurately account for all cash by following all policy and procedures 
• Assist Manager in the collection process and making the calls for collections 
• Adhere to the security policy and procedures as per company policy including all open and closing procedures 
• Knowledge of the general office duties and how to properly use all office equipment 
• Insure accurate input of all data into company and vendor systems 
• Knowledge and full compliance with all Anti Money Laundering policy and procedures 
• Complete all other tasks as directed by the Supervisor 
• Maintain branch operations, appearance and cleanliness 

Qualifications: 
• Previous banking, retail or sales experience (minimum of six months of previous retail cash handling experience) 
• Excellent customer service and communication skills, including written and verbal 
• Competent math skills 
• Ability to multitask 
• Basic computer skills is a must, ability to use a PC and alpha/numeric keyboard 
• Ability to work a flexible schedule including nights and weekends, 40 hour work week plus OT 
• Bi-lingual a plus 
• High school or equivalent 
• Customer Service/Sales: 1+ years