Our client is a popular fashion brand creating must-have apparel and accessory essentials for your wardrobe. With their contemporary, timeless, and innovative designs, you can effortlessly dress in style every day.
In this role, you would be responsible for assisting customers achieve their needs and recommend products across all categories tailored to their needs and style. You would be responsible for providing the highest-level customer service, sharing insight to exceed clients’ needs, and driving sales.
• Assist customers achieve their needs and recommend products across all categories, including apparel, accessories, and shoes tailored to their individual needs and style
• Remain current of present fashion trends and styles to incorporate into recommendations; understand current merchandise selection and features
• Provide the highest-level customer service, share insight to exceed clients’ needs, and drive sales; recommend optimal product offerings to generate sales
• Plan events and trunk shows and work with buyers and merchandisers.; represent the brand appropriately at all times; follow all store policies and procedures
• Establish and retain strong client relationships; answer client concerns and inquiries; maintain customer correspondence; update customer database
• Maintain positive relationships with store management, colleagues, and various levels of company employees
• Bachelor’s degree
• 3+ years’ experience in premium or luxury selling environment
• Existing client base/ book preferred